Issues

Data recording aids in acute admissions

Dean T. Williams; David Hoare; Guy Shingler; Charlie Fairweather; Christopher Whitaker
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Quality improvement tools for chronic disease care – more effective processes are less likely to be implemented in developing countries

Muhammad Jawad Hashim; Adrianna Prinsloo; Deen M. Mirza
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Patients' satisfaction of service quality in Saudi hospitals: a SERVQUAL analysis

Hussein M. Al‐Borie; Amal M. Sheikh Damanhouri
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Medication reconciliation service in Tan Tock Seng Hospital

Sia Beng Yi; Janice Chan Pei Shan; Goh Lay Hong
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Exploring patient satisfaction predictors in relation to a theoretical model

Vigdis Abrahamsen Grøndahl; Marie Louise Hall‐Lord; Ingela Karlsson; Jari Appelgren; Bodil Wilde‐Larsson
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Cultural values and health service quality in China

Pia Polsa; Wei Fuxiang; Maria Sääksjärvi; Pei Shuyuan
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