Issues

Changing services means understanding them

Keith Hurst
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Reporting adverse events at geriatric facilities: Categorization by type of adverse event and function of reporting personnel

Tali Shmueli; Ronit Har Noy; Merav Ben Natan; Joshua Ben-Israel
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Patient choice of a hospital: implications for health policy and management

Ali Mohammad Mosadeghrad
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Insights into physician scheduling: a case study of public hospital departments in Sweden

Marco António Ferreira Rodrigues Nogueira dos Santos; Henrik Kurt Olof Eriksson
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European registry for quality improvement in cataract surgery

Mats Lundström; Peter Barry; Lucia Brocato; Carol Fitzpatrick; Ype Henry; Paul Rosen; Ulf Stenevi
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The hospital survey on patient safety culture in Portuguese hospitals: Instrument validity and reliability

Margarida Eiras; Ana Escoval; Isabel Monteiro Grillo; Carina Silva-Fortes
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Error rates in physician dictation: quality assurance and medical record production

Gary C. David; Donald Chand; Balaji Sankaranarayanan
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Important quality aspects in the transfer process

Marie Häggström; Kenneth Asplund; Lisbeth Kristiansen
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