Issues

Editorial

Keith Hurst
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A stronger voice: Action research in mental health services using carers and people with experience as co-researchers

Sherrie Anne Hitchen; Graham R Williamson
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Impact of hospital atmosphere on perceived health care outcome

Ritu Narang; Pia Polsa; Alabi Soneye; Wei Fuxiang
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Developing and evaluating guidelines for patient and public involvement (PPI) in research

Katherine Pollard; Anne-Laure Donskoy; Pamela Moule; Christine Donald; Michelle Lima; Cathy Rice
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Inter-organizational cooperation in community health organizations: A competence-based perspective

Mário Franco; Heiko Haase
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An EFQM excellence model for integrated healthcare governance

Carlo Favaretti; Paolo De Pieri; Emanuele Torri; Giovanni Guarrera; Fabrizio Fontana; Franco Debiasi; Luciano Flor
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Establishing an ISO 10001-based promise in inpatients care

Mohammad Ashiqur Rahman Khan; Stanislav Karapetrovic
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HoNOS – their utility for payment by results in mental health

Barry L Speak; Paula Hay; Steven J Muncer
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Steering healthcare service delivery: a regulatory perspective

Gyan Prakash
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