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Journal Articles

Patient Satisfaction Studies: Methodology, Management and Consumer Evaluation

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Claire Batchelor, David J. Owens, Martin Read, Michael Bloor
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1994) 7 (7): 22–30.
https://doi.org/10.1108/09526869410074720
Published: 01 December 1994
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