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Journal Articles

Monitoring quality in the British health service ‐ a case study and a theoretical critique

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Mike Hart
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1997) 10 (7): 260–266.
https://doi.org/10.1108/09526869710191763
Published: 01 December 1997
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Journal Articles

Improving the quality of out‐patient services in NHS hospitals: some policy considerations

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Mike Hart
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1996) 9 (7): 28–38.
https://doi.org/10.1108/09526869610150228
Published: 01 December 1996
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Journal Articles

Improving the quality of NHS out‐patient clinics: the applications and misapplications of TQM

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Mike Hart
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1996) 9 (2): 20–27.
https://doi.org/10.1108/09526869610112725
Published: 01 April 1996
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Journal Articles

Improving out‐patient clinic waiting times: methodological and substantive issues

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Mike Hart
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1995) 8 (6): 14–22.
https://doi.org/10.1108/09526869510098813
Published: 01 November 1995
View article titled, Improving out‐patient clinic waiting times: methodological and substantive issues
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