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Journal Articles

Reducing hospital associated infection: a role for social marketing

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Tony Conway, Sue Langley
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (2013) 26 (2): 118–134.
https://doi.org/10.1108/09526861311297334
Published: 01 February 2013
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Journal Articles

The role of expectations in the perception of health care quality: developing a conceptual model

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Tony Conway, Stephen Willcocks
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur (1997) 10 (3): 131–140.
https://doi.org/10.1108/09526869710167058
Published: 01 June 1997
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