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Keywords: Protocol compliance
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Journal Articles
Int J Health Care Qual Assur 1–15.
Published: 16 July 2026
... be contacted at: irene.troccoli@gmail.com Servicescape Cognitive dissonance Hospital hotelization Protocol compliance Abductive qualitative research According to services marketing theory (Zeithaml et al., 2023), the term servicescape (Bitner, 1992) refers to all environmental...
