... Audit Clinical guidelines Self-assessment Table I Quality improvement teams (QI teams) and focus groups QI teams (members)^a Focus group members (number participated in a QI team meeting 1 year earlier)^b Educational background: focus groups...

... system development. Findings – The self-assessment tool – Clinical Assessment of Risk Management: an INtegrated Approach includes seven areas (governance, communication, knowledge and skills, safe environment, care processes, adverse event management, learning from experience) and 52 standards...

... EFQM within a large Italian healthcare system, which had a broader reach and lasted longer than any experience in Italian healthcare. © Emerald Group Publishing Limited 2015 Governance European Foundation for Quality Management Management Self-assessment National Health Service Quality...

... Self‐assessment Clinical governance The bulk of health care policy in the 1990s, especially before the change of UK government in 1997, was characterised by financial control and market mechanisms to improve efficiency and effectiveness. Since the late 1990s, however, service quality has...

... UP Limited 2000 Self‐assessment Health care Benchmarking European Foundation for Quality Management In recent years, health care systems throughout the world have undergone a significant change. This phenomenon has also been seen in Germany. The following main points summarise...

... or strengthen their journey on the road to quality and/or excellence; particularly as the EFQM Excellence Model is based on the principles of self‐assessment, continuous improvement, learning and innovation, teamwork and a culture totally focused on the customer. Finally, ten possible reasons behind...

...U.W. Nabitz; N.S. Klazinga Different approaches to improve quality are used in organizations delivering health care. Donabedian introduced structure, process and outcome, from which other approaches like self‐assessment, accreditation, visitation, International Standards Organisation (ISO...

...David J. Pitt Wakefield and Pontefract Community Health NHS Trust uses the European Business Excellence Model self‐assessment for continuous improvement. An outline of the key aspects of the model, an approach to TQM, is presented. This article sets out the context that led to the adoption...

...Sue Jackson Following a brief description of the inception of self‐assessment and the European Foundation for Quality business excellence model, this article describes how one clinical directorate in an NHS Trust used the principles of both to secure a culture of continuous improvement. The journey...

...” trusts were achieving in relation to organisational effectiveness; and 2. 2“how” they were actually achieving it. The former component was determined by the use of a comprehensive postal questionnaire, incorporating a self‐assessment element, and the latter by a series of benchmarking visits...