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The empirical study on patient loyalty: The role of trust, perceived value, and satisfaction (a case study from Bekasi, Indonesia)

Sik Sumaedi, I Gede Mahatma Yuda Bakti, Tri Rakhmawati, Nidya J. Astrini, Tri Widianti, Medi Yarmen

Clinical Governance: An International Journal (2014) 19 (3): 269–283.

https://doi.org/10.1108/CGIJ-04-2014-0018

Published: 01 July 2014

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