CWISs: a way to leverage information technology investments to meet strategic communication goals Available to Purchase

With the growth of the Internet, a global network of online computers developed by the military and academia over the past two decades, human communication is undergoing a paradigm shift of major proportions. America On Line estimates that about 20 million people in the world have access to online communication services on the Internet today. About one million new users “come online” every month. Many observers predict that close to 100 million Americans will have access to the Internet by the beginning of the twenty‐first century.