Information technology in a university: a case study Available to Purchase

Reports on a case study conducted at Fairfield University, USA, on the rapid increase in information technology implementation. The study replicated the work of Levy and extended it by examining aspects of the Internet, World Wide Web, and client/server computing. Survey instruments were the primary means of data collection, augmented by interviews and internal documents. The results show potentially large increases in expenditure ahead as users feel the need to use the new technology. Users, however rejected most of the listed sources of funds to pay for the increase in expenditure. Recommendations include more formal server capacity planning and configuration, and shorter information technology planning cycles.