The technology caterpillar or productivity butterfly? A technological metamorphosis

Represents a case study of an instructional health‐care department’s journey through a technological metamorphosis. Highlights the process and challenges that instructional departments undergo so as to provide guidance for those interested in bringing about a technological transformation. Explores motivations for technological change, a planning process including budget needs, assessment of infrastructure, and priority determination for direction of resources. Defines a needs assessment process, including determination of the resource needs and interest levels of administrators, faculty and students, as well as the prudence of investigating pre‐existing models. Finally, addresses strategies for technological success.