... state research university, and the other a small liberal arts college. Findings Four overlapping themes emerge across the two case studies that demonstrate how: technology can connect classroom learning to career considerations and opportunities; develop writing and communication skills; promote...

... re-use rights only Information technology Students Education Customer satisfaction Colleges A summary of students’ use of blogs in higher educational contexts is available in the literature (e.g. Sim and Hew, 2010 ; Halic et al., 2010 ; Liu, 2016). A few examples...

...Elaine D. Seeman; Margaret O'Hara Purpose The purpose of this paper is to explore customer relationship management (CRM) in a higher education setting. Design/methodology/approach The development and implementation of a CRM project in a state community college was examined as were the benefits...

...Katharine Sanchez Gettysburg College in Gettysburg, Pennsylvania, has created a software package to help students, faculty and staff get the campus information they need. The College Navigation (CNAV) project tailors what the individual sees and has access to based on the individual’s role...

...Maggie McClintock This paper reports the findings of a study that examined several aspects of information systems at colleges and universities with 5,000 or fewer students. The subject schools were members of either CAUSE or Educom. The information system administrators at these institutions were...

...Timothy J. McGovern; Helen W. Samuels Without reliable electronic records, colleges and universities will be unable to manage and defend themselves ‐ they will lose their memories and be at significant risk. The authors explain the problems associated with the continuing reliability of electronic...

... access to online communication services on the Internet today. About one million new users “come online” every month. Many observers predict that close to 100 million Americans will have access to the Internet by the beginning of the twenty‐first century. © MCB UP Limited 1995 Colleges...