The Convergent Carrier: A Critical Factor in Supply Chain Compression

Due to the increasingly competitive global business environment supply chain compression (reducing or eliminating the number of unnecessary logistical activities in a given supply chain) will be imperative for carriers, shippers and customers. Consequently, a premium will be paid for those carriers that are convergent. That is, convergent carriers performance must exceed expectations regarding achievement of established logistics cost and service objectives by performing whatever functions are required to satisfy supply chain participants. Such carriers will proactively work with both shippers and their customers to compress the supply chain by limiting unwanted actions while accomplishing mutually beneficial goals. In so doing, service to their customers is being elevated to the next level.