The food supply chain worldwide has suffered severely due to the COVID-19 pandemic countermeasures. Previous research suggests that business model innovation (BMI) could be a viable solution for recovering from the pandemic and fostering organizational resilience. This study analyzes the capabilities that enable food companies to innovate their business model and thereby increase organizational resilience.
Results were obtained using a multiple-case study approach consisting of 15 companies along the entire food supply chain. Managers and decision-makers were interviewed, and the collected insights were enriched with additional material.
The results show several capabilities that enable companies to innovate their business model due to disruption. These capabilities are categorized into four phases based on the processual representation of BMIs.
This study contributes to the understanding of BMI in the food supply chain and provides empirical evidence on the potential for business recovery through BMI.
