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The importance and utilization of information systems in the achievement of integrated service response and supply chain logistics has been shown by several recent studies. Practitioners need to have an understanding of the existance and capability of commercially available software options for integrated logistics management. For educators it is imperative that knowledge about the functioning of current software is taught in a manner that gives students an appreciation of the available techniques and software, along with the realization of the difficulty of implementation. This article provides practitioners and educators with an empirical assessment of the available logistics software as it applies to integrated hierarchical planning.
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