Keywords: Communication technologies
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Journal Articles
The International Journal of Logistics Management (2010) 21 (2): 271–292.
Published: 16 August 2010
.... Industrial customers' perceptions of their suppliers' LSQ will be a function of. © Emerald Group Publishing Limited 2010 Communication technologies Customer satisfaction Purchasing Businesses are increasingly recognizing the role of logistics services in creating a strategic...
Journal Articles
The International Journal of Logistics Management (2006) 17 (1): 55–74.
Published: 01 January 2006
.... Information and communications technology (ICT) has become an important element of 3PL competitive capability as it enables higher levels of supply chain integration. Recent industry developments have widened the technological gap between large and small 3PLs. This is critical particularly for those markets...
Journal Articles

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