... values Sharing economy Last-mile delivery Consumer logistics The multi-fold growth of e-commerce and rapid urbanization has impacted city logistics practices and made it a more expensive, complex, and environmentally drained supply chain Gao et al. (2022) . The surge in urban e...

...-demographic factors and product value also influence consumers' preferences. Originality/value This study contributes to the literature by integrating the theoretical concept of consumer logistics into omni-channel studies, providing a new approach to examining consumers' channel behaviour. With detailed...