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Keywords: Customer integration
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Journal Articles
The role of supply chain integration between integrated information technology and financial performance – a disaggregated framework and findings
Available to Purchase
The International Journal of Logistics Management (2024) 35 (2): 483–503.
Published: 27 April 2023
...Emilio Ruzo-Sanmartín; Alaa Abdelaziz Abousamra; Carmen Otero-Neira; Göran Svensson Purpose To examine the role of supply chain integration (SCI – i.e. supplier integration, customer integration and internal integration) between integrated information technology (IIT) and financial performance (FP...
Journal Articles
The impact of the core company’s strategy on the dimensions of supply chain integration
Available to Purchase
The International Journal of Logistics Management (2019) 30 (1): 231–260.
Published: 16 August 2018
...Tesfaye Tolu Feyissa; R. Raghavendra Kumar Sharma; Kuei-Kuei Lai Purpose Nowadays, supply chain integration (SCI) is considered as an enabler of competitive firm performance. It has three important dimensions: internal, supplier and customer integration. Understanding the interaction between...
