Keywords: Future purchase intention
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Journal Articles
The International Journal of Logistics Management (2024) 35 (4): 1303–1331.
Published: 15 November 2023
...Hasan Uvet; John Dickens; Jason Anderson; Aaron Glassburner; Christopher A. Boone Purpose This research paper aims to examine two hybrid models of logistics service quality (LSQ) and its influence on satisfaction, loyalty and future purchase intention in a business-to-consumer (B2C) e-commerce...

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