... influencing a courier’s continuing participation in crowdsourced last-mile delivery in Saudi Arabia. There is currently limited research on models studying factors influencing couriers’ decisions to continue participating as crowdsourced couriers. Design/methodology/approach We propose an innovative model...

...Cam Tu Nguyen; Kum Fai Yuen; Thai Young Kim; Xueqin Wang Purpose Crowd logistics is a rising phenomenon in last-mile delivery that integrates technological applications and sources a large number of participants to do logistical activities, achieving sustainable shipping in urban environments...

... to examine the resource changes in the service co-creation process (Smith, 2013). It has also been applied to the logistics context in understanding consumers' participation last-mile delivery (Wang et al., 2021b). Therefore, in line with these studies, we focus on the multi-dimensions of resources...

...An Minh Ngoc; Hiroaki Nishiuchi; Nguyen Thi Nhu Purpose This study aimed two objectives: The first objective was to explore carriers' intentions to use cargo electric vehicles (EVs) and the factors influencing these intentions in last-mile delivery (LMD). The other objective was to provide...

...Bianca Ignat; Stanislav Chankov Purpose The purpose of this paper is to explore if e-commerce customers change their preferred last-mile delivery, when they are provided with additional information on the environmental and social sustainability impact of the available last-mile delivery options...

... resistance imposed on B2B deliveries from the point of pick-up to the point of delivery. The “last-mile” delivery (LMD) in cities is not merely a logistics problem, but also a significant urban planning challenge. Last-mile deliveries are expected to grow as a result of increased online retail...