Keywords: Performance measurement
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The International Journal of Logistics Management (2001) 12 (1): 1–19.
Published: 01 January 2001
...Douglas M. Lambert; Terrance L. Pohlen Most discussions and articles about supply chain metrics are, in actuality, about internal logistics performance measures. The lack of a widely accepted definition for supply chain management and the complexity associated with overlapping supply chains make...
Journal Articles
The International Journal of Logistics Management (2000) 11 (1): 75–88.
Published: 01 January 2000
... objectives for time, quality, costs and efficiency. Finally, conclusions and implications are presented. © MCB UP Limited 2000 Process efficiency Delivery Performance measurement Logistics ...
Journal Articles
Journal Articles
The International Journal of Logistics Management (1996) 7 (1): 73–82.
Published: 01 January 1996
... are presented. © MCB UP Limited 1996 Distribution Logistics Performance measurement Process control Customer service Inventory Warehousing Transport ...
Journal Articles
The International Journal of Logistics Management (1995) 6 (1): 61–74.
Published: 01 January 1995
... the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems are not formally managed or evaluated. The result is a performance measurement “system” where the interrelations between the metrics are not known, duplication is frequent...
Journal Articles
The International Journal of Logistics Management (1994) 5 (2): 11–28.
Published: 01 July 1994
...Chris Caplice; Yossi Sheffi Performance measurement in the logistics function, like all business functions, begins at the individual metric level. A performance measurement system that is well designed at the strategic level can be flawed at the individual metric level; the Achilles' Heel of any...

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