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Keywords: Product returns management
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Journal Articles
The International Journal of Logistics Management (2017) 28 (3): 821–840.
Published: 14 August 2017
...G. Peter Dapiran; Booi H. Kam Purpose Product returns management (PRM) is a core supply chain management process. Though the importance of value creation and appropriation is acknowledged, extant studies on value in product returns tend to be limited to the residual asset value (cost recovery...
