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Keywords: Retention
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Journal Articles
Owner operators: employing a segmentation approach to improve retention
Available to Purchase
The International Journal of Logistics Management (2010) 21 (2): 207–229.
Published: 16 August 2010
...G. Stephen Taylor; Michael S. Garver; Zachary Williams Purpose Owner operators are an important group of truck drivers, yet have been the subject of very little academic research. Specifically, no research has explored retention issues among owner operators. Thus, this paper aims to employ...
