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Keywords: Service level
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Journal Articles
The International Journal of Logistics Management (2021) 32 (1): 96–120.
Published: 27 October 2020
... of port services. Design/methodology/approach The competitive position of a port is estimated considering the service level offered to the end-users of the port such as port service time, its variability and its effect on the total landed costs observed by the port users. The proposed methodology...
