... providers and shippers. Following an interpretive phenomenology framework, the prevention phenomenon was explained. Findings Findings revealed two preventive capability categories in delay prevention: (1) proactive capabilities, referring to the enabling actions planned before departure, and (2...

... of the alignment between logistics service providers (LSPs) and shippers in the context of adopting more environmentally sustainable logistics practices. Design/methodology/approach With a case study approach, a dual perspective is taken in which both LSPs and shippers were researched. The cases comprise eight...