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Keywords: Shipping industry
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Journal Articles
Determinants of cargo and eco-efficiencies of global container shipping companies
Available to Purchase
The International Journal of Logistics Management (2020) 31 (4): 753–775.
Published: 17 August 2020
..., their business experience and capacity may be contributing to their efficiencies. However, this study only focuses on the container market among the three main markets, namely, dry bulk, wet bulk and container. Originality/value This study highlights an environmental issue in the shipping industry. While...
Journal Articles
Do corporate sustainable management activities improve customer satisfaction, word of mouth intention and repurchase intention? Empirical evidence from the shipping industry
Available to Purchase
The International Journal of Logistics Management (2017) 28 (2): 555–570.
Published: 08 May 2017
... investigate the influence of CSMA on customer satisfaction (CS), word of mouth intention (WOMI) and repurchase intention (RI). Design/methodology/approach The data come from 214 shipping industry practitioners (shippers, freight forwarders and third party logistics service providers in South Korea...
