... disaster management is limited. Therefore, the paper follows a systems thinking approach to examine ten major man-made and/or natural disasters to comprehend the influence of ICT systems on humanitarian relief operations. Design/methodology/approach A longitudinal, multi-case study captures the use...

.... Design/methodology/approach This study uses the systems thinking and modelling framework that included problem structuring followed by the development of a systems model. Tumbira and Santa Helena do Inglês, two Amazonian communities, were used as a case. Data were collected by staying inside the Amazon...

... uses a systems thinking approach. Initial problem structuring involved the analysis of behavior-over-time of main variables and incorporated stakeholder analysis. Further, a participative group model building process was used to develop a systems model. Findings – The model was analysed...