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Purpose

This paper aims to present a systematic method to implement a single‐source content management system for optimized data flow for standardized documentation and reporting. A historical background in production efficiency is also provided.

Design/methodology/approach

A systematic deployment strategy is provided for identifying, collecting, securing, standardizing, automating, and globalizing key information. The approach incorporates lean elements from 5S, standardized work instructions, and lean visioning.

Findings

It was found that the reallocation of time management from operators, management, and support groups has increased compliancy and throughputs, while driving down extraneous costs.

Research limitations/implications

Some implications associated with the inability to initiate a full single‐source content management system are discussed.

Originality/value

This paper provides tools for improving the quality and productivity of data flow. Both long‐term and short‐term trends can be observed and yield improvement opportunities.

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