... 2024 Emerald Publishing Limited Licensed re-use rights only Six sigma Action research Project selection Project generation Analytic hierarchy process After a few decades, the literature has widely commented on the need for continuous improvement as a means of obtaining better...

.../approach Using the analytic hierarchy process (AHP), a case study of a Norwegian police district is examined to identify and prioritize the most performance-vulnerable crime investigation unit, using the adapted knowledge work waste as the performance metric. Findings Nine waste categories and 15...