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Keywords: Freight forwarding
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Journal Articles
International Journal of Lean Six Sigma (2026) 17 (1): 147–169.
Published: 07 August 2025
... identified a disconnect between the freight forwarding procurement process and the overall supply chain operations. They revamped the procurement process, from prequalifying freight forwarders to tracking and monitoring performance transparently. The case study findings affirm Lean Six Sigma’s effectiveness...

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