... and enabling resilient, data-driven operations. Design/methodology/approach A qualitative grounded theory methodology was employed to examine the under-theorized intersection of LSS and DG in SMEs and SME-like environments. Grounded theory was selected due to the limited empirical understanding of how...

... to identify the leadership behaviours that facilitate Lean Six Sigma and a focus group to categorise the aspects by grouping them into themes. A grounded theory approach was used in the field study. The processes of constant comparisons helped in identifying the relevant aspects of leadership behaviours...