Keywords: Higher education
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Journal Articles
International Journal of Lean Six Sigma (2026) 17 (4): 1099–1127.
Published: 24 December 2025
...Spiridon Rizos; Eleni Sfakianaki; Andreas Kakouris Purpose This paper aims to synthesise and assess the available literature with respect to critical success factors (CSFs) for lean implementation in higher education ( HE ). Design/methodology/approach A systematic literature review ( SLR...
Journal Articles
Journal Articles
Journal Articles
International Journal of Lean Six Sigma (2025) 16 (3): 752–777.
Published: 14 November 2024
...Andreas Kakouris; Eleni Sfakianaki; Matilda Kapaj Purpose This paper aims to identify the readiness factors (RFs) required for the deployment of lean initiatives within the context of higher education (HE), a field not yet significantly explored. Design/methodology/approach This research...
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Journal Articles
Journal Articles
Journal Articles
International Journal of Lean Six Sigma (2023) 14 (6): 1227–1247.
Published: 10 August 2022
... that advocate a top-down implementation approach. Continuous improvement Lean management Higher education Critical success factors Across the world, institutes of higher education (HE) are facing reductions in national or local funding, increases in labor and other costs, changes in demographics...
Journal Articles
International Journal of Lean Six Sigma (2022) 13 (2): 408–427.
Published: 22 June 2021
..., there has been an increasing interest in the concept of Lean; however, the Lean concept in higher education institutions (HEIs) is still not very popular, and these institutions face challenges in implementing Lean activities. The purpose of this study is to identify worldwide experiences of Lean...
Journal Articles
International Journal of Lean Six Sigma (2022) 13 (1): 156–177.
Published: 10 June 2021
... Higher education Lean management One of the characteristics of lean management (LM) as a management system is the combination of a range of principles, tools and management practices to improve efficiency in different sectors (Danese et al., 2018). In this context, the application...
Journal Articles
International Journal of Lean Six Sigma (2021) 12 (4): 784–799.
Published: 08 March 2021
.... The purpose of this paper is to explore the use of lean thinking and digital transformation on services redesign of a higher education institution. The aim is to improve efficiency and incorporate new health and safety recommendations because of the pandemic situation. This paper follows a case study...
Journal Articles
International Journal of Lean Six Sigma (2019) 10 (4): 883–908.
Published: 30 August 2019
... study approach to demonstrate the power to use lean Six Sigma (LSS) to improve service process in a higher education institution (HEI). The paper also illustrated the barriers and challenges met and lessons learnt for the LSS adoption in this HEI. Prior to the study, extensive literature review...
Journal Articles
International Journal of Lean Six Sigma (2019) 10 (4): 928–947.
Published: 13 August 2019
... processes were improved in another LSS project (Sharma et al., 2005). Other student projects focused on administrative higher educational processes. One project improved web development and design processes (Furterer et al., 2006b). National Panhellenic Conference recruitment processes...
Journal Articles
Journal Articles
International Journal of Lean Six Sigma (2019) 10 (4): 948–974.
Published: 03 June 2019
... to contribute to a developing literature on continuous improvement (CI), enabled by Lean Six Sigma (LSS), in higher education institutions (HEIs). It reports on the key learning points arising from the initial steps taken by an Irish university on its CI journey. A case study strategy was adopted...
Journal Articles
International Journal of Lean Six Sigma (2019) 10 (4): 975–991.
Published: 14 May 2019
...Ingo Kregel Since the European higher education system reform Bologna in 1999, course evaluation has been introduced in universities across Germany (Damian et al., 2016). The main goals are the assurance and improvement of teaching quality, as well as feedback and course...
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Journal Articles

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