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Keywords: Lean Six‐Sigma
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Journal Articles
International Journal of Lean Six Sigma (2020) 11 (3): 405–427.
Published: 14 June 2019
... and visualisation capabilities of all the three simulation paradigms to identify their suitability and rigor in eliminating weaknesses and bottlenecks in a Lean Six Sigma (LSS) project. In today’s fast-changing and competitive market, it is highly important for companies to plan and monitor their internal...
Journal Articles
International Journal of Lean Six Sigma (2013) 4 (2): 171–183.
Published: 31 May 2013
...Shri Ashok Sarkar; Arup Ranjan Mukhopadhyay; Sadhan Kumar Ghosh Purpose In the service sector, reduction of cycle time is one of the key issues. Among various approaches, Lean Six Sigma became very popular as it provides the organisation the desired speed with quality. The purpose of this paper...
Journal Articles
International Journal of Lean Six Sigma (2011) 2 (4): 371–380.
Published: 22 November 2011
.... The purpose of this paper is to present a Lean Six‐Sigma case study for reducing cycle time in a BPO operation and to demonstrate application of Lean Six‐Sigma methodology in BPO and ITeS industries. Design/methodology/approach This paper presents an application of Lean Six‐Sigma methodology for cycle...
