... office covers the improvement of administrative processes and information flows. In offices, one of the essential challenges is to coordinate the development of information management capabilities. Thus, this paper aims to identify the key factors of information management in lean office deployment...

...Juliana Pascualote Lemos de Almeida; Simone Vasconcelos Ribeiro Galina; Marcia Mazzeo Grande; Daiane Gressler Brum Purpose The purpose of this paper is to analyse how Lean office planning and implementation take place in a Brazilian regulatory agency and to investigate the adjustments needed...

...Iris Bento da Silva; Everton Cesar Seraphim; Oswaldo Luiz Agostinho; Orlando Fontes Lima Junior; Gilmar Ferreira Batalha Purpose – The purpose of this paper is to present management techniques in the healthcare sector through lean office. Design/methodology/approach – A case study approach...