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Keywords: Lean service
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Journal Articles
Digital twins in healthcare through a lean perspective: a systematic review of patient value and continuous improvement
Available to Purchase
International Journal of Lean Six Sigma 1–23.
Published: 02 June 2026
... Healthcare Lean service Patient Digital transformation is reshaping healthcare by creating new technological connections between providers and patients. Among its key elements are Digital Twins or Digital Twin (DT), virtual representations of systems, products, services or processes, designed...
Includes: Supplementary data
Journal Articles
Effective after-sales services through the lean servitization canvas
Available to Purchase
International Journal of Lean Six Sigma (2020) 11 (5): 929–942.
Published: 24 January 2020
... (1996) defined five principles for a lean approach: specify the customer’s value; understand the value stream; improve the flow; pull; and strive for perfection. Business model Lean service Internet of things (IoT) Product-service systems (PSS) Servitization...
Journal Articles
Attributes valued by students in higher education services: a lean perspective
Available to Purchase
International Journal of Lean Six Sigma (2019) 10 (4): 862–882.
Published: 30 September 2019
... model and as an emerging framework, to support decision-planning in the context of HEIs. The study extends the literature relating the connection between lean services, services theory and higher education services. No similar study has been found in Brazilian HEIs. Higher education service...
