... and institutionalized its own XPS since 1991. The program has directly contributed to extensive cost reduction and significantly strengthened the organization’s competitive position. The findings of this study show a link between organizational learning and the improvement of financial results...

... in other industries. SPC can act as a means of organizational learning in the pulp and paper industry. Specific problems in the pulp and paper industry concerning the use of SPC were the autocorrelation of data, excessive measurement variation, and limited process knowledge. The effectiveness of SPC...