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Keywords: Process mining
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Journal Articles
Journal Articles
Journal Articles
International Journal of Lean Six Sigma (2024) 15 (3): 614–641.
Published: 03 October 2023
...Renan Ribeiro Do Prado; Pedro Antonio Boareto; Joceir Chaves; Eduardo Alves Portela Santos Purpose The aim of this paper is to explore the possibility of using the Define-Measure-Analyze-Improve-Control (DMAIC) cycle, process mining (PM) and multi-criteria decision methods in an integrated way so...
Journal Articles
International Journal of Lean Six Sigma (2022) 13 (3): 594–621.
Published: 17 August 2021
...Francisco Ramires; Paulo Sampaio Purpose This paper aims to depict the practical execution of the problem-solving structure provided by the define, measure, analyze, improve and control (DMAIC) framework in combination with the analytical power provided by process mining capabilities, to improve...

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