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Keywords: Product-service systems (PSS)
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Journal Articles
International Journal of Lean Six Sigma (2020) 11 (5): 929–942.
Published: 24 January 2020
...Martin Rudnick; Jan Riezebos; Daryl John Powell; Annika Hauptvogel Purpose A lean approach is frequently applied in the primary processes of a company, but less in after-sales service. Servitization leads to a change from pure product providers to integrated product-service systems (PSS) providers...
