... activities. This paper reports a single case study, not enough to generalize the results. Moreover, more Lean tools and practices should be tested in IT companies to assess their effectiveness. Nowadays, the service sector is growing continuously, at a faster pace than agriculture...

... 20 and 40 percent; speedier responses to the need of the business; more flexibility; a wider range and pool of talents from outsourcing organizations; and reduction of risks with the vendors. © Emerald Group Publishing Limited 2013 Lean Six Sigma Procurement Service...