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Keywords: Social performance
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Journal Articles
International Journal of Lean Six Sigma (2021) 12 (6): 1089–1114.
Published: 17 May 2021
... 17 01 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Financial performance Lean production Environmental performance Social performance Green product innovation Internal green practices LP-based principles focus...
Journal Articles
International Journal of Lean Six Sigma (2021) 12 (3): 579–606.
Published: 23 December 2020
..., customers, local community and region. All the five companies have a considerable reduction in the rate of consumer complaints in the past three years, which is a customer-oriented social performance and an indication of social responsibility of their products to create satisfied customer. The improved...
