..., 2022 ; Velu et al., 2021). Moreover, most existing studies are situated in the manufacturing or healthcare sectors of developed economies, leaving a significant research gap in service industries, such as banking in South Africa (Richards and Coetzee, 2025). There has been a lack...

... with employees and help them better understand Lean during the implementation stages, thereby increasing the chances of employee buy-in and bridging the gap to a brighter South Africa. Originality/value To the best of the authors’ knowledge, this is the first study to propose a South African Lean–Ubuntu...

... 2020 With South Africa being a melting pot of rich diversity and cultural wealth, it is composed of several cultures and subcultures. In South Africa, the Ubuntu philosophy often governs the way a great deal of the population live their lives (Broodryk, 2005). Moreover, some South African...