Keywords: Tool usage
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Journal Articles
International Journal of Lean Six Sigma (2012) 3 (2): 133–156.
Published: 01 June 2012
... out of 417 surveyed). By contrast, statistical and analytical tool usage has been widely acknowledged as one of the top CSF (Lee, 2002). However, according to Choo et al. (2007) , any continuous improvement (CI) effort is inherently a learning exercise that, if successful, leads...

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