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Purpose

Coaching in higher education has become increasingly common across the United States. Our qualitative study explores the perceptions of coaches and advisors, as they consider academic coaching as a role distinct from academic advising.

Design/methodology/approach

Our study adopts a qualitative research approach. Two focus groups were conducted with 14 coaching and academic advising professionals.

Findings

Our findings identify at least three major themes when considering academic coaching as a role distinct from academic advising: (1) Potential role overlap, (2) Caseload disparities and (3) Philosophical differences. The indiscriminate use of the title of “coach” contributed to confusion, ambiguity and tension.

Practical implications

Without a clear understanding of the coach role as a distinct type of support in higher education, confusion and ambiguity are likely to continue.

Originality/value

No studies have explored the perceptions of coaches and advisors, as they consider academic coaching as a role distinct in the United States.

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