... understood and addressed. This paper contributes in this area by analysing the steps taken to resolve changes using soft systems methodology (SSM) (Checkland and Scholes, 1999) from a projects-as-practice perspective (Blomquist et al., 2010). Traditionally, engineering change management...

... was soft systems methodology and sensemaking. The approach for the paper is to provide a reflective narrative to explain the lived experience of the authors throughout the candidate’s doctoral journey. Findings – Findings from the PhD are summarised. The contribution to theory about practice...

.... It has as its focus a detailed account of the process of identifying, interviewing and co-developing rich pictures with research respondents. Design/methodology/approach – The paper reports on research that undertook a soft systems methodology (SSM) combined with an action learning approach...

... arrangements on the further development of the whole organization and suggests a purposeful activity model based on constant improvement and collaborative learning for the ongoing intervention. Design/methodology/approach The study combines soft systems methodology, as the leading or guiding methodology...

... interrelations. Design/methodology/approach The work reported upon involved a case study where one of the authors was embedded as a reflective practitioner undertaking action learning and elicitation of knowledge from colleagues using soft systems methodology as a primary research method. Findings...