...Ahmed Abdulhadi Elhajji; Simona Mihai- Yiannaki Purpose This study aims to explore the gap between the theoretical advantages of mergers and acquisitions (M&A) and their limited success in Libya’s banking sector, examining how M&A strategies perform within a politically unstable...

... the customer evaluations of the employees’ exhibited EI behavioral attributes; to identify any positive or negative customer actions exhibited in response to the employees’ EI behavioral attributes; to prescribe how EI can improve the service experience; to indicate any direct link between the bank...

...). It was thus concluded that even though voluntary behaviors of employees influence the performance of organizations particularly banks, their effect is not that significant. This could be as a result of the tight schedules, structured and controlled nature of work activities in the banks that make employees so...

... whether they relate to clients’ perception of CSR. Ninety-nine bank customers in Brisbane, Australia were surveyed by mail in a cross-sectional field study. F. Robert Buchanan can be contacted at: dr.bob.edu@gmail.com 11 08 2017 16 10 2017 17 10 2017 © Emerald...

... as an employer in a non-Western culture. Design/methodology/approach This study examines the perceptions of human resources’ professionals and practitioners on the role of employer branding in employer attractiveness and talent management, within Mauritian banking sector. The data collection...