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Keywords: Fire services
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Journal Articles
An investigation into extracting and analysing stories
Available to Purchase
International Journal of Organizational Analysis (2009) 17 (2): 121–138.
Published: 20 May 2009
... Group Publishing Limited 2009 In the following sections of the paper, the role of storytelling and the use of focus groups for knowledge elicitation are discussed. A case study of a UK fire service is then presented with an explanation of how the CATWOE technique was used as a mechanism...
