...Berlian Budi Alimmah; Wiwiek Rabiatul Adawiyah; Siti Zulaikha Wulandari Purpose This study aims to determine the effect of emotional labour on the phenomenon of quiet quitting through job burnout and moderated by emotional intelligence of call centre employees. Design/methodology/approach...

... (TAT), integrating key antecedents and outcomes of quiet quitting. Findings This study demonstrates how personality traits moderate the effects of work−life balance, authoritarian leadership and job burnout on quiet quitting. Results reveal that the relationship between these antecedents...

...Sadia Asghar; Najia Zulfiqar Purpose This study aims to investigate the direct effects of dimensions of workplace bullying and the mediating effect of job burnout on turnover intention among employees of chemical industries in Haripur. Design/methodology/approach This research had a cross...

...) by employees and also to explore whether these work values vary with the levels of work engagement and job burnout. Design/methodology/approach The study was based on the survey responses of 386 officers working in Indian manufacturing organisations engaged in different areas. Findings The findings...

... (extrinsic motivation-social, extrinsic motivation- material, introjected, identified and intrinsic motivation), in combination with extraversion trait influence the impact of job demands on job burnout. Design/methodology/approach This study adopted a set-theoretic approach named fuzzy-set qualitative...

...Shalini Srivastava; Banasree Dey Purpose The purpose of this paper is to assess the influence of workplace bullying on job burnout of employees and investigate the mediating role of hardiness in the relationship and the extent to which the mediation is moderated by emotional intelligence...