...Harini K.N.; Savithri Nilkantham Purpose This paper aims to examine an important yet underexplored field – the role of media and its social impact in the esports ecosystem, by identifying critical research gaps and proposing a future research agenda to guide further inquiry. Design/methodology...

... using a questionnaire over the period of a year, from August 2016 to July 2017. This resulted in 334 responses. The questionnaire measured the respondents’ choice and comfort with communication media, their satisfaction with the communication at their workplace and the type of interactions that took...