...Ahmed Adnan Zaid; Yahya Saleh; Alaa Jawdat Tomeh Purpose This paper aims to identify the success factors (SFs) for total quality management (TQM) implementation in automotive spare parts companies to improve their business performance. It also intends to rank these factors in a hierarchical...

...). In this section, a brief presentation of the seven award criteria is provided. The empirical analysis aims to validate these seven factors as constructs through which the quality of management practices in the Palestinian hospitals can be assessed: Total quality management Healthcare Palestine Baldrige...